Dauterive ushers in new program

BY JEFF MOORE
THE DAILY IBERIAN
Published/Last Modified on Monday, March 10, 2008 2:10 PM CDT

A new program at Dauterive Hospital aims to take much of the wait out of the hospital’s waiting room.

The hospital will implement a Qualified Medical Practitioners program starting Tuesday. The goal of the program is to reduce wait time for those seeking emergency treatment and provide faster access for the critically injured or ill.

“The people who are going to benefit the most from this are people with a true emergency,” said Dauterive Hospital Public Relations and Marketing Coordinator Trevis Badeaux.

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“No longer will you be sitting in an emergency room for hours on end... waiting for someone ahead of you in line for your turn.”

As part of the program, a triage nurse will meet patients early in their visit to the emergency department to perform a medical screening exam.

The triage nurse will then set priorities for patient care in the emergency department.

Patients will be grouped into five categories — resuscitation, emergent, urgent, semi-urgent and non-urgent. Semi-urgent and non-urgent cases may wait until all more severe cases receive treatment.

“Dauterive is putting the ‘E’ back in ‘ER,’” Badeaux said. “We’re making sure that people who come to the ER actually have an emergency.”

Qualified medical personnel, including physicians, nurse practitioners and registered nurses trained for labor and delivery, will continue to medically screen semi-urgent and non-urgent cases as they wait.

If they determine a patient’s condition is not urgent, the patient will be given the option to stay in the emergency department for care and treatment, follow up with a family physician or seek medical care and treatment at a community clinic. They must pay hospital and physician fees if they decide to wait.

If a patient is deemed to have a medical emergency or is in labor, they have the right to receive an appropriate medical screening exam, necessary stabilizing treatment or an appropriate transfer to another hospital.

The services are available even if the patient does not have Medicare, Medicaid or medical insurance or cannot afford it.

Chief Nursing Officer Neal Manuel said the program will decrease patient wait time by segregating emergency and non-emergency patients.

“I think it’s going to be a positive thing for our community,” Manuel said. “It’s really an effort to improve the healthcare that we provide.”

Comments

    David wrote on Mar 11, 2008 2:07 PM:

    " Triage screening is a plus to prevent excessive wait for critical care while providing health care after hours for other needs . A better program would be to create an urgent care walk in clinic for semi-urgent and non-urgent medical care similar to the Childerns Center at Iberia Medical Center or the Lafayette walk in clinic . Triage screening can still be utilized to filter out any urgent care that can be treated or directed to the ER . Funding could be joint hospital funded , government funded , public funded by patient pay , insurance pay or private donations. "

    NL wrote on Mar 11, 2008 1:38 AM:

    " Both Dauterive Hosp. & Iberia Medical Center would benefit from implementing this triage procedure. Many emergency rooms are filled with patients who treat the ER as a clinic with diagnosis' of UTI, sinus infections, URI, colds and such. Emergency Rooms have long been treated as quick care facilities when the patient could have made an appointment with their family doctor to treat minor symptoms and illnesses. Dr. Pavy is a wonderful General Practitioner who takes walk-ins; maybe the ER could send some of these non-emergency patients his way. "

    Concerned Caregiver wrote on Mar 10, 2008 2:35 PM:

    " How will you address the issue of wait time from when you sign the check-in paper, especially when you are met with a glass window and no one knows that someone is waiting at the window. The admit people don't ever look concerned or intervene and I have seen people wait in the waiting area and then leave and go to IMC because they were never noticed. Suggest having someone at the front, volunteer or staff member to greet patient's and make the first contact. "

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